CIO Toronto Summit | September 26, 2017 | Vantage Venues (formerly St. Andrew's Conference Centre) - Toronto, ON, Canada

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, September 26, 2017 - CIO Toronto Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

Presented by:

Rob Collins, Author, Consultant, The Value Imperative View details

 
 
 

8:10 am - 8:40 am

Keynote Presentation

Cloud Adoption Challenges on a Macro Level

The hype around the cloud is pervasive and can be potentially overwhelming but numerous studies have shown that tangible benefits can be had, whether in cost savings, efficiency improvements, or flexibility enhancements. That said numerous impediments exist to not just realizing that value, but even considering adoption; regulatory issues, integration challenges, business process revamp, and a dozen other challenges can halt cloud projects in their tracks before they get off the ground. In this group discussion we'll explore those inhibitors, understanding which challenges prevent adoption and what can be done to overcome them. 

Takeaways: 

  • The cloud presents a significant opportunity to organizations and while most have adopted in some form or other, wholesale adoption still lags 
  • To realize benefits enterprises must deal with a variety of challenges each one requiring different solutions 
  • Industry by industry adoption is constrained for different reasons but do common solutions exist that can resolve issues across the board?

Presented by:

Philip Armstrong, EVP & Global CIO, Great-West Lifeco Inc. View details

 
 
 

8:45 am - 9:15 am

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Keynote Presentation

Maximize your Competitive Edge with Cognitive Technologies

Today's sophisticated analytics and ever-evolving cognitive technologies are enabling organizations to respond rapidly to customer demands with a competitive edge. Progressive IT executives are adopting next generation cloud and services to increase operational efficiency and service quality with speed and security - all while delivering on LOB objectives. 

Join IBM's CTO Bridget Karlin as she shares:

  • How leading IT executives are applying automation and self-learning technologies to turn unmanageable amounts of services-related data into insights that spur business growth. 
  • Customer case studies that demonstrate the benefits of IBM's emerging, open standards-based integrated delivery platform.

Sponsored by:

IBM View details

 
 
 

9:20 am - 9:45 am

Executive Exchange

 

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Thought Leadership

Secure, Simplify and Transform to a Cloud-Enabled Enterprise

Progressive companies are leveraging cloud, a powerful business enabler, to transform their business and make it more competitive. But cloud and mobility significantly impacts the current IT infrastructure - security, network traffic flow, applications, user experience and cost. As CIOs and CISOs embrace this transformation, they look for opportunities to exchange ideas with their peers who have gone through this journey. 

At this session, Zscaler, will share experience of leading the massive network, security and datacenter application transformation that he managed across all business units of GE. 

Example topics will include:

  • How to transform your hub & spoke network into a cloud-enabled network 
  • How to transform datacenter applications to a SaaS, AWS and Azure environment 
  • New security paradigm for the new world of cloud 
  • Changing role of IT execs 
  • Lessons learned

Sponsored by:

Zscaler View details

 
 
 

9:50 am - 10:15 am

Executive Exchange

 

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Thought Leadership

Digital Transformation - Architecting Your Digital Platform at the Edge

The digital economy is forcing enterprises to transform how they connect customers, partners, employees and operations. Today's market leaders credit their speed and business advantages to their digital platform. Equinix will discuss how an Interconnection Oriented Architecture (IOATM) with a step-by-step playbook can redefine the edge - which is where to localize delivery of cloud-supported services to your customers, employees and partners - and architect your digital platform.

Sponsored by:

Equinix View details

 
 
 

10:20 am - 10:30 am

Morning Networking Coffee Break

 

10:35 am - 11:00 am

Executive Exchange

 

Think Tank

Diversity in IT: The case of Women in Technology

As Jobs in technology related fields have grown by 22% in the last 10 years, more than any other profession, the number of women in these jobs have been steadily decreasing. This is not only a social issue affecting all of us but it is also a lost economic opportunity. This discussion will focus on what the current situation is in terms of women in STEM ( Science, Technology, Engineering, Math) related fields and technology related jobs, why are women under represented and what can be done to change the picture.

Takeaways: 

This will be an open discussion and we hope that participants can bring their own experiences and points of view to the table as well as any advice or solutions for the group to discuss and take away.


Presented by:

Maryam Ghiai, Vice President Corporate Technology, TD View details

 
 

Think Tank

Evolving From Legacy To Achieve Digital Transformation

For most IT organizations, the way to get there is through a digital transformation framework, which produces a radically different and modern approach to technology and support that is based on a principle of business agility. It emphasizes moving quickly to adjust to the way the customer in the global techno-society wants to interact. 

Digital transformation requires a new business operating vision and a strategy on how to deliver that vision. includes technology infrastructure, tools, applications, communications, staff capabilities, staff competencies and more. The CIO has to work closely with corporate planning to define the type of support that will be needed and how the technology infrastructure and capability will evolve and to create a flexible investment plan that can be adjusted over time. Key elements must include the redesign of the technology infrastructure to reduce complexity and cost while increasing scalability, a rethinking of how business and IT work together, and an ability to quickly adopt and integrate new advanced technologies. 

Until recently, this goal has been almost impossible to achieve, because few companies have the ability to replace legacy infrastructure and applications. And it has been almost impossible to unlock legacy functionality and data for use with modern technology.

Presented by:

Robert Wong, EVP & CIO, Toronto Hydro View details

 
 
 

11:05 am - 11:30 am

Executive Exchange

 

Thought Leadership

DevOps: The New Movement Promising Speed, Agility and Predictability

The DevOps movement not only challenges traditional IT philosophies, organizational structures and processes, but also requires deep changes to culture.

What is DevOps? What are its core principles? How should leaders introduce DevOps into their organizations? What are the considerations around organization structure, processes, software tooling and culture?

Join Michael Cardy, Chief Strategist Red Hat, as he shares his research and practical insights of how Canadian enterprises have achieved DevOps successes.

Sponsored by:

Red Hat Canada Limited View details

 
 
 

11:35 am - 12:00 pm

Executive Exchange

 

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Executive Boardroom

Embracing the Mobile Modern Workforce

The traditional Canadian office space has changed. The desirable corner office of yesterday has given way to shared desk spaces, remote working and telecommuting, and it's all being enabled by unified communications. Wherever they are, employees and teams are able to stay connected like never before. 

Businesses of all sizes are realizing the benefits of remote working and flexible offices. The advantages of enabling teams to work from anywhere include increased productivity and more satisfied employees, and many younger workers expect this type of flexibility. 

Tracey Laurence (VP IT Services, Rogers) and Karina Dearborn (Director Workplace Experience, Rogers) will share how Rogers has embraced this change to drive performance growth within their organization and how you can do the same within yours.

Sponsored by:

Rogers Communications Canada Inc. View details

 
 
 

12:05 pm - 12:30 pm

Executive Exchange

 

Think Tank

Artificial Intelligence and the Rise of Advanced Machine Learning

Often times the terms "Artificial Intelligence" and "Advanced Machine Learning" are thought of interchangeably and while there is a relationship between AI and AML, to say they are the same thing is an oversimplification and mis-classification. Rather the one begets the other with AI being the basic principle upon which AML is developed. As AI begins to mature and migrate away from purely advanced mathematical operations into decision making paradigms, AML steps forward as the predictive ability of machines to process vast quantities of data for the purposes of making decisions in ways that first mimic, but ultimately surpass (in terms of speed at the very least) those of humans. As data and analytics becomes foundational to the way every business operates, AI and AML will become foundational capabilities.

Takeaways:

  • While initial focus of AML decision making will be focused on binary decision making (i.e. Yes/No) ongoing advancements will move things to the next level
  • AI and AML are foundationally based on data and analytics -if these capabilities are not strong for you yet, investment is required
  • The possibilities with AML are potentially boundless, with autonomous cars the most publicly visible at this point, from which every industry can benefit


Presented by:

Humza Teherany, CEO, Compass Digital Labs, North America View details

 
 

Think Tank

Security @ The Speed of Business

There is an urgent need to innovate on the part of the business. The reality of today's business mandates a more agile and innovative approach to security. The old guard of draconian security focused on technology, compliance, and boundaries of protection is no longer effective and has prevented security from having a seat at the business table. All this, when a shift in the threat landscape, and a real impact to the bottom line have negatively affected most organizations. This presentation will deep dive into practical, attainable and effective methods to shift the mentality and allow security organizations to function at the speed of business. 

Takeaways: 

  • The use of practical lightweight risk management 
  • The need for a dynamic workforce, and material shift in focus from technology to business alignment.

Presented by:

Neumann Lim, Lead IT Network and Security Architect, Detour Gold Corporation View details

 
 
 

12:35 pm - 1:20 pm

Networking Luncheon

 

1:25 pm - 1:50 pm

Executive Exchange

 

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Think Tank

Moving from Operations to Transformations

The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.

Takeaways:

  • The pressure on CIO's to drive change has never been higher, but fortunately neither has the opportunity to do so
  • Disruptive technologies don't just have the power to disrupt IT for the worse, they have the power to disrupt the business for the better
  • Fortune favors the bold; now is the time to take a leap into new modes of business to break the operational spend stranglehold

Presented by:

Eric Whaley, COO & CIO, Wolseley Canada Inc. View details

 
 

Think Tank

Analytics & Cloud Together: Accelerating Innovation in the New Cognitive Era

Leading companies are disrupting the status quo by using data to inform business strategy and create new business models that fuel growth. CIOs have the power to uncover the insight that drives disruption and speeds transformation. Learn how leading IT organizations are maximizing the use of open source and cloud technologies alongside on-premises investments to accelerate innovation. And understand how CIOs are embracing new cloud-enabled consumption models while helping ensure data privacy, security and sovereignty. 

Takeaways: 

  • Integrating analytics into key applications and systems can enable people throughout an organization to access and act on insights when and where it matters most.  
  • Take advantage of more sources to enable better decisions. IT must create an environment with easy access to all types of data - structured and unstructured - from internal sources and those outside the organization. 
  • Data science teams are answering the toughest questions by leveraging open source development platforms and tools to build models more quickly and easily.

Presented by:

Gale Blank, VP of IT, Holt Renfrew View details

 
 
 

1:55 pm - 2:20 pm

Executive Exchange

 

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Executive Boardroom

Accelerate IT Optimization and Transformation Projects to Value Delivery

We get it. Your role as an IT leader is more challenging than ever. You are looking for ways to continue to improve IT service, while trying to more effectively manage existing IT operations and costs, and on top of that new technology is constantly threatening to disrupt your industry. You have unique challenges, and only you know what they are. So how can you accelerate your planned initiatives to achieve the results you need for your IT organization? 

We will present simple but effective strategies for accelerating IT results including changing the IT cost structure, improving at the "business of IT", demonstrating technology leadership, and building credibility through delivery.

Takeaways:

  • Learn new strategies for accelerating IT results across four core strategies
  • Learn a focused and integrated approach to Application Portfolio Management and how to deliver a 10-20% reduction in application spend in your organization
  • Share & discuss your lessons learned on similar initiatives with your peers

Sponsored by:

Beniva Consulting Group View details

 
 
 

2:25 pm - 2:50 pm

Executive Exchange

 

Innovation Partner Showcase

An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.


Sponsored by:

OVH View details

 
 

Cherwell Software View details

 
 
 

2:55 pm - 3:20 pm

Executive Exchange

 

Think Tank

The Unbearable Lightness of Digital Transformation

Building a Disruptive Technology Digital team. To become fully digital enterprises, you need to shift the focus inward and innovate the employee experience. Is this defined as how employees feel about their organizations with regard to both opportunities for growth/skills development, and employees' willingness to continue to work for their current firms? Use digital DNA behaviors. 

Takeaways:

  • Look after -Capability Planning, Innovation, Strategic Intelligence, Predictive Analytics, Disruptive Technology, Enterprise Architecture, Strategic Roadmap, M&A, Patents and Communication.

Presented by:

Scott Wu, VP Technology, Compass Group Canada View details

 
 

Think Tank

APSA Mindset - An Integrated Approach to IT Compliance and Governance

The IT landscape has become more disruptive and complex resulting in a challenging environment to manage the enterprise effectively and efficiently. Adopting an integrated approach to (APSA) Architecture, Privacy, Security and Accessibility will leverage each area's strength and create a more stable environment to manage the future of the Enterprise. 

Takeaways: 

  • We need an integrated approach to manage the complexity of the Enterprise 
  • Enterprise Architecture, Privacy, Security and Accessibility provide a comprehensive and integrated approach to manage compliance and governance  
  • A more coordinated approach will break down the siloed effect within the Enterprise and improve its responsiveness and effectiveness

Presented by:

Claude Sam-Foh, Chief Enterprise Architect, Chief Security Officer, Financial Services Commission of Ontario View details

 
 
 

3:25 pm - 3:35 pm

Afternoon Networking Coffee Break

 

3:40 pm - 4:05 pm

Executive Exchange

 

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Executive Boardroom

How to Reinvent your Company's Future by Investing in Disruptive IT

Business strategy and technology have become inseparable â?" and it's changing how the game is played. This session will help you define the disruptive architecture needed to build the technology innovations that will deliver the most value to your organization â?" and demonstrate this value to your company's stakeholders. 

Join IBM's distinguished engineer, Charlotte Wang, to discover: 

  • How to ensure that your IT strategy and capabilities are aligned to realize business transformation. 
  • Best practices and examples that will guide your cognitive journey including where to best apply infrastructure as a service (IaaS) cognitive technologies.

Sponsored by:

IBM View details

 
 
 

4:10 pm - 4:35 pm

Executive Exchange

 

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Think Tank

Disruptive Technologies and How Organizations Should Respond

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. And now we have IOT, AI and natural language processing to consider...These new platforms allow organizations radically new ways of engaging with data to create dynamic relationships with clients and stakeholders.  

Takeaway: 

Finding the resources, wherewithal, and ability to commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome with sustained effort and organizational change and leveraging the right partners, skills and experiences to bear.

Presented by:

Samantha Liscio, SVP, Enterprise Planning & Reporting, eHealth Ontario View details

 
 
 

4:40 pm - 5:20 pm

Executive Visions

Facilitating Technology-Enabled Business Transformation

The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.

Takeaways: 

  • IT leadership can no longer be simply technology focused, but must instead take their visibility into business process and become business focused 
  • A broader business-focus does not preclude maintaining technology excellence however and indeed may demand more of it than ever before 
  • Success for CxOs will be measured not in how they can enable enterprise decisions, but in how they can drive growth

Moderated by:

Rob Collins, Author, Consultant, The Value Imperative View details

 
 

Panelists:

Philip Armstrong, EVP & Global CIO, Great-West Lifeco Inc. View details

 
 

Michon Williams, Director, Marketing & Corporate Solutions Technology BMO, BMO Financial Group View details

 
 

Maryam Ghiai, Vice President Corporate Technology, TD View details

 
 

Robert Hofstatter, Vice President, Global Information Security Operation Services, Scotiabank View details

 
 

Bobby Singh, Chief Information Security Officer, Global Head of Infrastructure Services, TMX Group View details

 
 
 

5:20 pm - 5:30 pm

Thank You Address and Closing Remarks

Presented by:

Rob Collins, Author, Consultant, The Value Imperative View details

 
 
 

5:30 pm - 7:00 pm

Cocktail Reception